The Credit Balance Specialist II (CBS) is responsible for a broad range of collection processes related to medical accounts receivable in support of single and multiple site locations. The Credit Balance Specialist is responsible for the timely, accurate, and efficient review and analysis of payments and adjustments from insurance payers and patients to determine the accuracy of posting and the validity of remittance advices. The employee will proactively work assigned accounts to maximize accurate and timely resolution of credit balances. The employee will observe company policies and all applicable laws and regulations. The employee must have the ability to prioritize and problem solve. The employee will work closely with other staff to identify, resolve, and share information regarding payer trends and provider updates. Above all, qualified candidates should possess exceptional internal and external customer service skills and actively promote Amerita’s company culture.