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Credit Balance Analyst

Credit Balance Analyst

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Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for a role to join our Revenue Cycle Management team as we grow to be one of the top home infusion providers in the country. The Credit Balance Analyst will report to the Cash Management Supervisor and work in our Centennial, CO office. 


Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita.


As a core member of the Revenue Cycle Management team, you will be responsible for a broad range of collection processes related to medical accounts receivable in support of single or multiple site locationsWe will help you achieve your goals through continuous professional development and regular career progression discussions.


As a Credit Balance Analyst, you will...

  • Ensure daily accomplishments work towards company goals for credit balance levels, cash collections and Accounts Receivable over 90 days.
  • Understand and adhere to all applicable state and federal regulations and company policies.
  • Review residual account balances after payments are applied and generates adjustments, overpayment notifications, refund requests and secondary billings; make necessary demographic changes to patient accounts to ensure accurate postings.
  • Reapply payments when residual credits are a result of misapplied payments, report trends to management and document this information appropriately.
  • Notify appropriate biller or collector of primary claims that need to be resubmitted as a result of cleaning up overall residual credit issues or patient statements that need to be mailed.
  • Utilize most efficient resources to secure timely resolution of credit invoices or balances.
  • Identify patterns of overpayments and bring them to the attention of management.
  • Identify billing errors, inaccurate payments and posting errors and resolves accordingly.
  • Review insurance remittance advices for accuracy, interacting with third party collection agencies.
  • Communicate consistently and professionally with other Amerita employees.
  • Work within specified deadlines and stressful situations.
  • Work overtime when necessary to meet department goals and objectives.


  • High School Diploma/GED or equivalent required; some college a plus
  • A minimum of 1-2 years of experience in medical collections with a working knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement; home infusion experience a plus
  • Working knowledge of automated billing systems; experience with CPR+ preferred
  • Working knowledge and application of metric measurements, basic accounting practices, ICD-9, CPT and HCPCS coding
  • Solid Microsoft Office skills required
  • Ability to type 40 wpm and proficiency with 10-key calculator
  • Ability to independently obtain and interpret information
  • Strong verbal and written communication skills